FAQS

Are you on Social Media?

Yes, we have Facebook and Instagram accounts.

Do you fix and service C.Scope Detectors?

We have a full Service and Repair facility at our factory in Ashford, Kent. Call us first on +44 (0)1233 629181 and have a chat with our Customer Service Department and discuss the problem, we can then advise you on how to proceed. We aim to keep spare parts available for up to 6 years after production has finished on a particular detector.

Do I need a special detector when detecting on the beach?

Wet sand is electrically conductive, due to the effects of the salt from the sea. This makes the beach react like a big "target" if a lot of power is used when detecting, it also reduces the detector's performance significantly. The P.I. system as used on the C.Scope CS4PI is not affected by wet sand, so excellent performance is achieved with this type of detector in these areas. However, a P.I. does not work so well "inland" as one the features of P.I. is that it does not feature any form of discrimination, so you will find all sorts of metallic objects that you may not be interested in !.This is not such a problem on the beach, as ferrous Items (iron based) rust away quickly due to the effects of the salt water.

Can I detect wherever I like?

No, you must always seek the landowner’s permission otherwise you could be trespassing on someone’s land. If you are detecting on a beach, you should obtain a Crown Foreshore Permit. You can apply for a permit by visiting: http://www.thecrownestate.co.uk/rural-and-coastal/coastal/metal-detecting/

Do I need a licence to operate a Metal Detector in the UK?

In the UK the requirement to have a licence was abolished in 1984 after successful lobbying by C.Scope International.

How long is the guarantee on a new C.Scope metal Detector?

All new C.Scope Metal Detectors are covered by a 2 year parts and labour guarantee and an additional 3 years cover on the parts. The guarantee does not cover misuse, neglect or damaged caused by unauthorised repairs.

What is the difference between Motion Detectors and Non Motion Detectors?

Click here to learn more about the difference between Motion Detectors and Non Motion Detectors.

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